FAQs
GENERAL INFORMATION
What is the delivery time for the prescription sunglasses?
It would take 5 to 7 working days for your glasses to reach your doorstep in Mumbai. Other than Mumbai, you can consider the lead time to be 6 to 8 working days.
Can I wear McPherson & Valentine sunglasses at night?
While we love our sunglasses and know they make you look dapper and chic, we don't recommend wearing them at night. You need all the light you can get!
Are McPherson & Valentine sunglasses unisex?
Yes! In fact, over 60% of our collection is unisex. We believe in making sunglasses for everyone.
How can I be sure of the quality of the materials used?
We prioritize the quality of materials used in our products. We conduct meticulous quality control checks and thoroughly inspect the materials for authenticity, strength, and overall quality during the manufacturing process. All our products provide protection from UV400 light and some are polarised too. Additionally, We value customer feedback and our dedicated customer support team is available to address any inquiries or concerns you may have.
Can I return sunglasses purchased online if I change my mind?
We accept returns for online orders for a 7-day period after your order has reached your doorstep. Even better, all online returns are free of cost!
What if I buy glasses & they don’t fit me?
You can place a return request within 7 days of purchase. However, the glasses have to be in perfect condition (same as when sold). Any defect will not be acceptable.
What should I do if the sunglasses purchased online don't fit properly?
You can return these sunglasses within 7 days and reorder the suitable pair! You could also get in touch with our customer service team for additional help! Don’t worry all returns are free of cost.
PAYMENT INFORMATION
Do you offer any discounts?
Yes! We offer various discounts throughout the year. Sign up for our newsletter to stay updated.
What is the warranty period for McPherson & Valentine sunglasses?
Our sunglasses come with a 12-months warranty against manufacturing defects.
Can I cancel my order after it's been placed?
Yes! However, once an order has been dispatched, it cannot be cancelled.
What forms of payment can I use?
You can select the online payment mode when checking out from the cart.
ORDERS & RETURNS
How long does it take to process my return?
3-4 business days after we have assessed the return.
Is the order checked to make sure that nothing is wrong before shipping it to me?
Yes. We have trained opticians that do a quality check of all of our frames and lenses prior to shipping them to you.